Privacy Policy Privacy Statement Welcome to ratheshprabakar. Sanchhaya Education Pvt. Ltd., registered and headquartered at143A, Sovereign Corporate Towers, 9th Floor, Sector-136, NOIDA, Gautam Buddha Nagar, Uttar Pradesh,201305, hereinafter referred to as ratheshprabakar (“us”, “we”, or “our”) operates https://www.ratheshprabakar.org/ (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to https://www.ratheshprabakar.org/, and explains how we collect, safeguard and disclose information that results from your use of our Service. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”). Definitions Service means the https://www.ratheshprabakar.org/ website & app operated by ratheshprabakar. Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession). Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit). Cookies are small files stored on your device (computer or mobile device). Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. Data Processors (or service providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. Data subject is any living individual who is the subject of Personal Data. The user is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data. Information Collection and Use We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link. Usage Data We may also collect information that your browser/app sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser/app type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data. Location Data We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings. Tracking Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser or application from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser/app to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: I. Session Cookies: We use Session Cookies to operate our Service. II. Preference Cookies: We use Preference Cookies to remember your preferences and various settings. III. Security Cookies: We use Security Cookies for security purposes. IV. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. Social Media Data We may provide you with the option to register with us using your existing social media account details like your Facebook, Twitter or other social media account. If you choose to do this, we may receive certain profile information about you from your social media provider. The profile information we receive may vary based on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as anything else you choose to make public on such a social media platform. We shall only use this information as given in this privacy policy. For more information on personal information usage Third Party Social Media provider, please refer to the ‘Links to Other Sites’ section. Other Data While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data. Use of Data: We use the information we collect in various ways, including to: Provide, operate, and maintain our website & app Improve, personalize, and expand our website & app Understand and analyse how you use our website & app Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website & app, and for marketing and promotional purposes Send you emails Find and prevent fraud Personalize Advertisements as per your interests and send you marketing and promotional content via Phone Calls, WhatsApp and Email. I. Log Files ratheshprabakar follows a standard procedure of using log files. These files log visitors when they visit websites & app. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website & app, and gathering demographic information. II. Cookies and Web Beacons Like any other website & app, ratheshprabakar uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website & app that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. III. DoubleClick DART Cookie → Google, as a third party vendor, uses cookies to serve ads on ratheshprabakar. → Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to ratheshprabakar and other sites on the Internet. → Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html Retention of Data We retain all Personal Data in accordance with our data retention policy which abides by applicable Data Protection Laws. The retention period depends on the type of data and existence of the user’s account. We retain data for as long as the account stays active and delete it within 15 days after the account is deleted. If the user does not deactivate his/her account, we retain the data indefinitely. Unless the user deletes their account, we will retain the user’s data for 15 days. If the user deletes their account, we will delete their data within 15 days, we do not have any feature for deactivation of the user account, therefore if the user wants to remove their data then they will have to delete their account. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Transfer of Data Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. ratheshprabakar will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. Disclosure of Data We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of ratheshprabakar, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. I. With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information. Security of Data The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Profile Visibility While employing our website & app, your profile shall be visible to other users and vice versa. Further, some activities that you engage in on our platform shall be broadcasted to other users. Your continued use of the ratheshprabakar website & app shall constitute acceptance of this feature. Analytics We use Google Analytics on our website & app to Monitor site traffic and behavior flows of users Measure the effectiveness of on-site products Measure the effectiveness of off-site marketing campaigns and tactics. Google has developed the Google Analytics opt-out browser add-on; if you want to opt out of Google Analytics, you can download and install the add-on for your web browser here. We also use Fabric for our reporting of Application crashes and Analytics. For more information on their Terms of Use and Privacy Policy, click here. CI/CD tools We may use third-party Service Providers to automate the development process of our Service. Advertising Some of the advertisers on our site may use cookies and web beacons. We may display personalized ads to our users. Each of our advertising partners has their own Privacy Policy for their policies on user data. Payments We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Non-Transferability The rights to a user account and paid courses may not be transferred or assigned to another account/person/entity, whether by sharing, requesting, operation of law, or otherwise. Any effort to share account rights, purchased courses, or any other privileges granted to the user is void and will not be considered. As a result, transferring account rights is not permitted. Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites & app. Report Vulnerabilities You can send a report regarding vulnerabilities to support@ratheshprabakar.org including the following: – Vulnerability Description – Affected URL(s) – Steps to reproduce – POC(Screenshot/Video) – Resolution(Optional) We only accept vulnerability reports for the following domains: www.ratheshprabakar.org Auth.ratheshprabakar.org Write.ratheshprabakar.org Practice.ratheshprabakar.org Script.ratheshprabakar.org Ide.ratheshprabakar.org Api.ratheshprabakar.org Upon confirmation of the aforementioned vulnerabilities, we provide certificates and goodies to the individuals who reported the issue. Please note that we will only be able to provide the certificates and goodies if you are a resident of India. Furthermore, we do not provide monetary rewards. Commercial Communication We may still send you commercial communication even if you have chosen DND for your telecommunications service provider. If you want to enable DND, please email us at support@ratheshprabakar.org, and we won’t send you any commercial communications. Children’s Privacy Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us at support@ratheshprabakar.org. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers. Update This Privacy Policy was last updated on : 13 June 2023 If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at ratheshprabakar. Should we update, amend or make any changes to our privacy policy, those changes will be posted here. GDPR DO EU/UK RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? This information has been produced to help you understand everything you need to know about the way Sanchhaya Education collects, uses, and shares personal data, what your legal rights are and how to exercise them. We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future. Sanchhaya Education takes its responsibility for protecting your data very seriously and we do advise you to get to know our practices. If there’s anything here you don’t understand, or if you want to ask any questions, please feel free to contact us. Who is the Data Controller? We are Sanchhaya Education. Registered address: A-143, 9th Floor, Sovereign Corporate Tower,Sector- 136, Noida, Uttar Pradesh (201305) or 8th FLOOR TOWER-B, B-808, ADVANT NAVIS BUSINESS PARK, SECTOR-142, NOIDA, Gautam Buddha Nagar, Uttar Pradesh,201305 In this document Sanchhaya Education may be referred to as “we”, “us”, or “our’ ‘. What kinds of Personal Data do we Process? Sanchhaya Education collects personal data for various purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes. The kinds of personal data we may collect include: Customer / Client Name, email address, Phone numbers, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. Sex, Age, DOB, Place of birth, Citizenship, registration at place of residence and actual address, education, qualification and professional training details, family members, social security (or other taxpayer identification) number. Applicant / Temp / Volunteer / Intern CV, contact details. Candidate CV, contact details, social security details, bank details, gender, parental information, Unified ID number. Pupil / Student Contact details, payment details, educational details. Supplier / Trade Contact details, bank details, taxation details, unified ID number, social security number. Content creators Contact details, social security details, payment details, CV, bank details, gender, parental information, Unified ID number. What are the reasons we collect Personal Data? Legal Obligations Sanchhaya Education uses personal data firstly to fulfil any contractual obligations that exist between us and yourself. Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract. We are required by law to process personal data for purposes relating to our legal obligations, these include: To provide for our financial commitments, or to relevant financial authorities. To comply with regulatory requirements and any self-regulatory schemes. To carry out required business operations and due diligence. To cooperate with relevant authorities for reporting criminal activity, or to detect and prevent fraud. To investigate any insurance claims, claims of any kind of harassment or of discrimination, or any other claim whereby the organisation may have to defend itself. Consent We may process Personal Data for the following purposes where we have received consent to do so: To inform you of goods and services provided by third-party organisations. To provide personal data to third-party organisations for their own future marketing purposes. You can find the list of Third Parties we may share your information with above. To offer goods, services, or activities to children. To monitor people’s activities, either through online means or otherwise, to identify trends and/or behavioural patterns, or for profiling. newsletters, marketing or promotional materials and other information that may be of interest to you You may withdraw your consent for us to process your personal data for these purposes at any time; after a withdrawal of consent request is received, we may have to contact you to verify the request. Withdrawing your consent for us to process your personal data will not affect the lawfulness of the processing beforehand. If you are under the age of 13, you must have permission from your parents or guardians to use our online services. This is called ‘parental consent’. If we find out that any person under the age of 13 is using our services without the proper parental consent, we may have to stop that service; this might include deleting your accounts and any data that you have added to them. Legitimate Interests We may process Personal Data for any of the following purposes, which are considered to be within our legitimate business interests: To provide goods and services where it has been requested, To inform people of goods and services we provide or offers that may interest them, To send notification on subjects to individuals who have asked to be kept informed, To improve the quality of the services we offer, and to better understand customers’ needs by requesting feedback, or reviews of the services provided, or sending survey forms, To send notifications of any changes to the goods and/or services provided that may affect people, To understand the scale of the customer base; for statistical analysis and market research, To recognise when people re-engage with our organisation, To allow the organisation to support and maintain our products in active service, To provide reference information to third party organisations when necessary, To improve the organisations website & app so content is delivered more efficiently, To enhance the security measures in place that protect data we are responsible for, To protect the organisation’s assets Where do we obtain Personal Data from? We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Sanchhaya Education. We collect some personal data from publicly accessible sources such as: Recruitment platforms. We may also gather personal data by any of the following methods: From technical functionality that gathers data automatically from computer equipment when people visit our online platforms. From platforms that make use of device settings that allow geographical location tracking, such as IP Address mapping, WiFi, GPS signals and cell tower positioning. Who will we share your Personal Data with? To achieve the above stated purposes for which we process your personal data, we may have to share your personal data with certain third parties. We shall make all reasonable efforts to ensure that any third-party we share your personal data with is also compliant with data protection law. The kinds of third parties we may share your personal data with include: Organisation where it is necessary to provide goods or services. Organisations where it is necessary to set up various resources. Organisations that are acting as our marketing agents. Regional and/or local government authorities. Where will we store your Personal Data? As a part of our standard business practices, we may transfer your personal data to organisations based in countries that have not been granted an adequacy decision under the General Data Protection Regulation. Where data is transferred to such countries, we shall ensure that specific safeguards or derogations have been established. These might include where the data transfer is necessary in order to fulfil a contract between us and yourself, where we have received your specific consent after having made you aware of any risks involved, or where contracts are in place between us and the third-parties involved that ensure the recipient organisation has a suitable standard of data protection in place. How long will we keep your Personal Data? We will keep your personal data only for as long as required to achieve the purposes for which it was collected, in line with this privacy notice. The following criteria are what determine the period for which we will keep your personal data: Until we are no longer required to do so to comply with regulatory requirements or financial obligations. Until we are no longer required to do so by any law we are subject to. Until all purposes for which the data was originally gathered have become irrelevant or obsolete. Until it has been requested that we no longer process the data and that it is erased; in some cases, where there is a remaining relevant or legal reason why we are required to keep this data, we may opt to restrict the amount of processing being conducted to what is absolutely necessary rather than erase it. Data is retained for as long as an account stays active and it is then deleted within 15 days after the account is deleted. Your Rights, Our Responsibility There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Sanchhaya Education we take your rights seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights. The Right of Access This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed. If you would like access to the personal data we have about you, we ask that you contact us using the details below. The Right to Rectification This one is fairly straightforward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately. The Right to Erasure Otherwise known as the ‘right to be forgotten’, this gives you the right to request your personal data be deleted. This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary. Where we have received a request for personal data to be erased, if it is necessary for us to retain some of that information we shall ensure that the remaining data is used only when and where it is absolutely necessary. The Right to Objection The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely. The Right to Portability This is a legal right afforded to you that states we must pass on all of the details you have provided to us in a machine-readable format, either to your or to another provider of your choosing.